Key Takeaways

  • After a car crash, filing a claim is the easiest part of the whole ordeal — just contact Allstate via their call center, website, or mobile app.
  • While Allstate will surely refer you to their preferred providers for repairs, you can choose any body shop you want!
  • Allstate will work with your body shop to settle on a price and secure the body work you need.
  • At Bob Weaver Collision, we’re happy to accept your Allstate collision claim! Visit us for high-quality repairs.

How do I file a claim with Allstate?

With Allstate, the auto body insurance claims process is easy! In a nutshell, all you need to do is file a claim online, get a vehicle inspection, and decide whether you want to accept payment or forward it to the body shop of your choice!

How to File a Claim with Allstate

  • Before you file, make sure you know what your policy covers and whether you need to pay a deductible. If you have any questions, bring them up with Allstate directly.
  • Notify Allstate of an accident as soon as possible! Sign into your account online and file your claim. There, you can upload accident-related photos or documents.
  • Allstate may send an in-person adjustor to inspect your vehicle.
  • Once the damages have been assessed, you can either accept payment for your claim or have the money sent directly to the collision center. However, we recommend getting an estimate from an independent body shop before you accept payment!

Allstate gave me a list of their preferred providers. Can I choose a different repair shop?

Every insurance company maintains a network of preferred body shops. However, Pennsylvania law says you’re not required to choose a shop from their list. Indeed, it’s often better to take your vehicle to a collision center you trust. Allstate is a business, and like any business, they want to minimize costs (hence the reason for having a preferred network in the first place).

Your priorities, on the other hand, are a little different — first and foremost, you want high-quality repairs! And since it’s your daily driver we’re talking about here, you owe it to yourself to find the most reputable body shop in town.

I live in Pennsylvania. How do I cash in on my collision insurance claim?

After Allstate inspects your vehicle, they’ll ask whether you want to accept payment directly or send the payment to your body shop. Before you decide, make sure you obtain an estimate from the collision center you intend to use! This way, you can ensure your claim payment covers the actual cost of repairs.

The Allstate Insurance Repair Process

  • Once you’ve filed a claim, the next step is to get an estimate from the body shop of your choice.
  • Let them know you’ve filed a claim with Allstate so they can contact the insurer directly.
  • After Allstate approves the estimate, the collision center can move forward with repairs.
  • If you elect to send your claim directly to the body shop, Allstate will pay them on your behalf, and you can drive home in your newly repaired car.
  • If you elected to receive payment, you’ll pay the body shop yourself!

Where can I find a Pennsylvania collision center that works with Allstate insurance claims?

Right here in Pottsville! At Bob Weaver Collision, we have experience negotiating with Allstate. Better still, we’re known for our high-quality body work and trustworthy service. Call us today to schedule your estimate!